Need help choosing the right item, tracking a recent order, or resolving a delivery or return issue? Our support team at Mellazoro can help with product questions before purchase, order status updates, shipping and tracking concerns, and any problems with items you've received. We aim to make your experience smooth from browsing to delivery.
Address
8 Albion Street, Golden Point VIC 3350, Australia
Hours
Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed
Due to a recent increase in inquiries, replies may take a little longer than usual. We typically respond within 1–2 business days.
What to Include
- Product questions: item name or link
- Order inquiries: order number
- Shipping issues: order number and tracking reference
- Returns or damaged items: order number and a brief description
For your security, please do not send account passwords or full payment card details via email.